Frequently Asked Questions

What carpet cleaning process do you use?
At B&K Carpet Cleaning LLC we use truck-mounted hot water extraction. This process is recommended by all major carpet manufacturers. Our high powered equipment ensures the most thorough cleaning.

How long will it take for my carpets to dry?
Dry times can vary based on certain factors such as weather and carpet construction type, however the average dry time ranges from 4-6 hours for your rugs to be dry. We speed the drying process up by using high velocity carpet fans on each room being cleaned.

Do you move my furniture?
Yes, we will move most furniture including couches, chairs, dressers and end tables. Larger pieces such as entertainment centers, china cabinets etc. are not moved unless they have been emptied prior to our arrival.

When can my furniture be moved back onto my carpet?
Immediately! Any furniture that is moved is placed back with either blocks used for flat pieces to allow air flow underneath or plastic tabs under furniture legs. This prevents furniture from bleeding onto freshly cleaned carpets. These can easily be removed once carpet is completely dry.

Are your products safe for children and pets?
Absolutely! Our cleaning products are environmentally friendly and safe for children and pets.

Can you remove pet odor from carpet?
We have great success removing odors caused by pet accidents, using a multi-step process to locate and destroy odors at their source.

Are you able to clean my area rugs also?
Yes, we are able to clean area rugs on site. We highly recommend, however, having your area rug removed from the home and cleaned off site which affords a much more thorough cleaning.

Off-site area rug cleaning services offered by B&K Carpet Cleaning LLC include an inspection of your area rugs and transportation to our facility. We perform a thorough dusting of the rug(s), prior to cleaning. This is the most important part of the cleaning which can not be done in the home. Then we clean the rug, hang to dry and finally we apply a carpet protector to keep your rugs looking like new again before we deliver your rug back to your home. Pick-up and delivery is included for this service at no additional charge.

Are you insured?
Yes. We carry liability insurance in the unlikely event damage is incurred.

What other services do you provide?
In addition to carpet cleaning, B&K Carpet Cleaning LLC offers expert upholstery cleaning, tile and grout cleaning and power washing. We even clean windows.

How long have you been in business?
B&K Carpet Cleaning LLC has been providing top quality services for over 20 years since April 1994.